Privacy policy
PRIVACY POLICY FOR KENYAMARTSHOP.COM
KenyaMartShop is committed to protecting the privacy of our customers and website visitors. This privacy policy explains how we collect, use, and share personal information when you visit or make a purchase from www.kenyamartshop.com (the "Site").
By using the Site, you agree to the collection, use, and sharing of your personal information as described in this privacy policy.
If you do not agree with our policies and practices, do not use the Site.
What information do we collect ?
We collect information from you when you register on the Site, place an order, subscribe to our newsletter, or fill out a form.
The personal information we collect may include your name, email address, phone number, billing and shipping addresses, and payment information.
We may also collect information about your device, including your IP address, browser type, and referral source. We may use this information to prevent fraud and improve the Site.
How do we use your information ?
We use the information we collect from you in the following ways:
- To process and fulfill your orders, including managing payments and returns.
- To send you marketing and promotional materials, including newsletters and special offers. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
- To improve the Site and our products and services.
- To communicate with you about your account and order history.
- To personalize your shopping experience.
- To protect against, identify, and prevent fraud and other illegal activities.
Do we share your information with third parties ?
We may share your personal information with third parties for the following purposes:
- To process and fulfill your orders, including payment processing and delivery.
- To send you marketing and promotional materials, with your consent.
- To comply with legal obligations, such as responding to a subpoena or court order.
- To protect the rights, property, and safety of KenyaMartShop, our customers, and others.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Payment Security
We use a secure payment gateway to process orders made through the Site. We do not store your payment information on our servers.
Cash on delivery orders:
For orders paid for with cash on delivery, we will only collect and store the necessary personal and order information required to process and fulfill the order. This may include your name, phone number, email address, billing and shipping addresses, and order details.
We will not use or share this information for any other purpose except as necessary to complete the transaction and fulfill the order.
Cookies and Other Tracking Technologies
We use cookies and similar technologies to improve your shopping experience and to personalize and measure the effectiveness of our marketing campaigns.
You can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Site, but your ability to use some features or areas of the Site may be limited.
Your Rights and Choices
You have the following rights and choices regarding the collection, use, and sharing of your personal information:
- You may opt out of receiving marketing and promotional materials at any time by following the unsubscribe instructions provided in the emails or by contacting us at contact@kenyamartshop.com.
- You may access, update, or delete your personal information by logging into your account on the Site or by contacting us at contact@kenyamartshop.com.